Our team
How Partial Payment Works:
We offer Partial Cash on Delivery (COD) to provide flexibility:
Initial Payment (Online): Pay a portion of your order total upfront during checkout.
Due Amount (Later): Pay the remaining balance online before delivery OR in cash to the delivery agent.
Payment Structure
Upfront Payment: A non-refundable deposit of [X% of order total] or [Fixed Amount, e.g., ₹500] is charged when you place your order.
Due Amount: Online Payment: Pay via UPI, card, wallet, or bank transfer using a payment link we’ll email/SMS to you.
Cash on Delivery (COD): Pay cash to the agent upon delivery.
Order Confirmation
Your order is confirmed only after the initial payment is successful.
You’ll receive an email/SMS with:
Order summary + initial payment receipt.
Due amount and instructions to pay online (if chosen).
Delivery Process
If you chose Cash on Delivery:
Inspect your package before paying the due amount.
Refuse delivery if the package is damaged/tampered.
If you pre-paid online:
No cash is due at delivery. Simply accept your order!
Cancellations & Refunds
Initial Payment: Non-refundable after 24 hours (covers processing fees).
Due Amount Paid Online:
Fully refundable if canceled before shipping.
Non-refundable if canceled after shipping (return shipping fees apply).
Failed Deliveries:
After 2 attempts, the order is canceled. Initial payment is forfeited; online due payments are refunded.
Exclusions (e.g., Discount Coupons)
Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.
Your Agreement
By choosing the "Partial Payment (Advance + COD)" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.
For any questions, please do not hesitate to contact our Customer Support team. We are here to help!
Founder and trader, Luca will analyze the markets to offer you the best opportunities. He created LC Alerts to share his passion for trading.
As a Partner, Colin oversees client relations and team management, while also contributing to the company's strategic decisions.
As an accountant and sales representative, Paul plays a dual key role at LC Alerts: he manages accounting and financial aspects, while also assisting our clients with their choices. Numbers hold no secrets for him.
LC Map
LC Alerts is a company specializing in trading support and training.
Our mission is to provide everyone with the necessary tools, knowledge, and support to perform consistently in the financial markets.
Born in Switzerland, LC Alerts has established itself as a benchmark in copy trading, specialized training, and tailor-made mentoring.
We combine expertise, rigor, and pedagogy to ensure a transparent and accessible approach, whether you are a beginner or an experienced trader.
Our vision: to make trading a clear, controlled, and profitable activity, thanks to a comprehensive ecosystem combining technology, support, and community.